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DCB Course Syllabus

Course Prefix/Number/Title:

BADM 202 - Management

Course Description:

This course is designed to study the basic functions of management which include planning,

organizing, directing and controlling. This course introduces students to effective conflict

management, communication, leadership, and decision making techniques. Additional

management issues that are addressed include human resources management, ethics, and

diversity.

Course Objectives:

After taking this course students should be able to:

• Describe what management is, why management is important, what managers do, and how

managers utilize organizational resources efficiently and effectively to achieve

organizational goals.

• Distinguish among planning, organizing, leading, and controlling (the four main management

functions) and explain how managers’ ability to handle each one can affect organizational

performance.

• Discuss the principle challenges facing managers in today’s increasingly competitive global

environment.

• Describe how the need to increase organizational efficiency and effectiveness has guided

the evolution of management theory.

• Explain the principle of job specialization and division of labor

• Describe the various personality traits that affect how managers think, feel, and behave.

• Describe the nature of emotional intelligence and its role in management.

• Define organizational culture and explain how managers both create, and are influenced by,

organizational culture.

• Describe conflict management strategies that managers can use to resolve conflict

effectively.

• Describe important communication skills that managers need as senders and as receivers of

messages.

• Explain why effective human resources management can help an organization gain a

competitive advantage.

• Describe the six steps that managers should take to make the best decisions.

• Understand the steps managers can take to effectively manage diversity.

• Understand the relationship between ethics and the law.