

Textbook:
Title : Fundamentals of Selling, 11th Edition
Author : Futrell
Additional information : none
Type : Required resource
Credits: 3 credits
Prerequisites: None
Course Objectives:
After taking this course students should be able to :
· Develop a problem-solving approach to the needs of potential buyers as well as incur a
better understanding of their personal, status, and emotional needs.
· Analyze and explain why a given selling technique or sales presentation should or
should not work in a particular buyer-seller interaction.
· Apply the selling theories, concepts, and principles in selling situations.
· Communicate more effectively in interpersonal interactions with employees, peers,
prospects, and buyers.
· Develop professional sales presentations for buyers ranging from individual consumers
to organizational buying committees.
· Work as successful sales representatives with a professional code of behavior.
· These course objectives meet the following MSU-B General Education Goals; #1, to
develop the ability to communicate, #2, to develop thinking skills, #9, to develop lifelong
learning skills, and #10, to foster interpersonal development.
Instructor: Keri Keith, MA
701-228-5624
Email:
keri.keith@dakotacollege.eduCourse Requirements:
·
Independent work:
Reading assignments