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Course Objectives - Upon successful completion of this course, the student should be able to:
1. Explain interpersonal skill development
2. Understand individual differences
3. Learn to build self-esteem and self-confidence in the workplace
4. Understand interpersonal communications
5. Exhibit teamwork skills
6. Group problem solving and decision making
7. Comprehend cross cultural relations and diversity
8. Understand how to resolve conflict with others
9. Become an effective leader
10. Understand how to motivate others
11. Helping others develop and grow
12. Explain positive political skills
13. Demonstrate customer satisfaction skills
14. Explain ethical behavior
15. Learn about stress management and personal productivity
16. Demonstrate job search and career management skills
Tentative Course Outline
•
Interpersonal Skill Development
•
Understanding Individual Differences
•
Building Self-Esteem and Self-
Confidence
•
Interpersonal Communication
•
Interpersonal Skills for the Digital
World
•
Developing Teamwork Skills
•
Group Problem Solving and Decision
Making
•
Cross-Cultural Relations and
Diversity
•
Resolving Conflicts with Others
•
Becoming an Effective Leader
•
Motivating Others
•
Helping Others Develop and Grow
•
Positive Political Skills
•
Customer Satisfaction Skills
•
Enhancing Ethical Behavior
•
Stress Management
•
Job Search and Career Management
Skill
General Education Goals/Objectives
•
Demonstrates the knowledge of the human experience throughout history.
•
Recognizes the world of human diversity.
•
Demonstrates knowledge of varying cultural standards throughout the world.
Classroom Policies:
Plagiarism
To plagiarize is to “steal and pass off the ideas or words of another and one’s own” (Webster’s
Dictionary). Plagiarism will not be tolerated in this course. When completing a research paper, it is
necessary to cite all information gathered from other sources – including direct quotations and
paraphrases – within the text of the paper using parenthetical notes at the end of the documents in a
works cited list. A handout regarding the MLA guidelines is available at the writing center if you
would like further information. Students are expected to follow MLA guidelines for research papers.
If you have any questions – please contact myself or go to the learning center for more information.
Students found plagiarizing material will receive an “o” for the assignment.