Spring 2017 Course Syllabi

203 / 861

Dakota College at Bottineau Course Syllabus
Course Prefix/Number/Title: Bote 210—Business Communications
Number of Credits: 3 semester hours
Pre/Co-requisites: None
Course Description: Bote 210—Business Communications
Study of oral and written communication in business settings. Includes exploration of nonverbal and group
communication, listening and research skills, cross-cultural communication, job search techniques, ethics,
technology, and preparation of business correspondence.
Course Objectives: Upon successful completion of this course, the student should be able to:
• Describe the communication process.
• Develop effective messages.
• Adapt messages to the audience.
• Understand how cultural differences effect communication.
• Describe the message planning, writing, and revising process.
• Explain how to build goodwill in business communications.
• Develop communications with a “you-attitude.”
• Create letters, memos, reports, and e-mails with proper formatting, professional style, and accuracy in
grammar, spelling, punctuation, sentence structure, and format.
• Effectively create positive, informative, negative, and persuasive messages.
• Understand the importance of listening and body language in interpersonal communication.
• Develop effective presentations and use visual aids effectively.
• Search for jobs, write resumes, write cover letters, and prepare for job interviews in an effective manner.
Instructor: Professor Russ Gagnon, 852-3463, not after 9 p.m.
Office: Minot Campus Administration Building Room 160
Office Hours: M-F 9:00 a.m. to 4:00 p.m. and by appointment when not in class.
Phone: 800-777-0750 ext:4338 or 701-858-4338, Fax: 701-858-4232,
Email:
Textbook(s): Business Communication, Building Critical Skills; Locker, Kaczmarek, 4th Edition. Other
materials: Access to a standard English dictionary and a current office reference manual such as HOW12 or The
Gregg Reference Manual.
Course Requirements:
1. Completion of assignments, tests, and presenting the final paper are required.
2. Everyone will complete a long report and presentation for the final assessment.
3. Attendance is expected and required.
Grading is the accumulation of assignments, quizzes, and tests for total points.
90-100= A 80-89=B 70-79=C 60-69=D below 60=F
Tentative Course Outline:
Business Communication, Management, and
Success
Adapting Your Message to Your Audience
Communicating Across Cultures
Planning, Writing, and Revising
You-Attitude
Positive Emphasis
Reader Benefits