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Dakota College at Bottineau Course Syllabus

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Course Prefix/Number/Title: BOTE 210 - Business Communications

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Number of credits: 3 SH

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Course Description: The study of oral and written communication in business settings. It

includes exploration of nonverbal and group communication, listening and research skills,

cross-cultural communication, job search techniques, ethics, technology, and preparation of

business correspondence.

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Pre-/Co-requisites: ASC 87, ENGL 110, or Instructor Approval.

Course Objectives:

After taking this course students should be able to:

Describe the communication process.

Develop effective messages.

Adapt messages to the audience.

Understand how cultural differences effect communication.

Describe the message planning, writing and revising process.

Explain how to build goodwill in business communications.

Develop communications with a “you-attitude.”

Create letters, memos and e-mails with proper formatting, professional style,

and accuracy in grammar, spelling, punctuation, sentence structure, and format.

Effectively create positive, informative, negative and persuasive messages.

Understand the importance of listening and body language in interpersonal

communication.

Develop effective presentations and use visual effectively.

Search for jobs, write resumes, write cover letters, and prepare for job

interviews in an effective manner.

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Instructor: Mrs. Sandra Larson, MSM

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Office: Online Instructor only

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Office Hours: Online Instructor Only

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