Spring 2019 Course Syllabi

Dakota College at Bottineau Course Syllabus Course Prefix/Number/Title: Bote 210 —Business Communications Number of Credits: 3 semester hours Pre/Co-requisites: None Course Description: Bote 210 —Business Communications Study of oral and written communication in business settings. Includes exploration of nonverbal and group communication, listening and research skills, cross-cultural communication, job search techniques, ethics, technology, and preparation of business correspondence. The final is due Thursday May 2, 2019. Course Objectives: Upon successful completion of this course, the student should be able to:  Describe the communication process.  Develop effective messages.  Adapt messages to the audience.  Understand how cultural differences effect communication.  Describe the message planning, writing, and revising process.  Explain how to build goodwill in business communications.  Develop communications with a “you-attitude.”  Create letters, memos, reports, and e-mails with proper formatting, professional style, and accuracy in grammar, spelling, punctuation, sentence structure, and format.  Effectively create positive, informative, negative, and persuasive messages.  Understand the importance of listening and body language in interpersonal communication.  Develop effective presentations and use visual aids effectively.  Search for jobs, write resumes, write cover letters, and prepare for job interviews in an effective manner. Instructor: Professor Russ Gagnon, 852-3463, not after 9 p.m. Office: Minot Campus Administration Building Room 160 Office Hours: M-F 9:00 a.m. to 3:00 p.m. and by appointment when not in class. Phone: 800-777-0750 ext:4338 or 701-858-4338, Fax: 701-858-4232, Email: russ.gagnon@minotstateu.edu Textbook(s): Business Communication, Building Critical Skills ; Locker, Kaczmarek, 6 th Edition. Other materials: Access to a standard English dictionary and a current office reference manual such as HOW12 or The Gregg Reference Manual . Course Requirements: 1. Completion of assignments, tests, and presenting the final paper are required. 2. Everyone will complete a long report and presentation for the final assessment. 3. Attendance is expected and required. Grading is the accumulation of assignments, quizzes, and tests for total points. 90-100= A 80-89=B 70-79=C 60-69=D below 60=F Tentative Course Outline: Business Communication, Management, and Success Adapting Your Message to Your Audience Communicating Across Cultures Planning, Writing, and Revising You-Attitude Positive Emphasis Reader Benefits

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