Fall 2019 Course Syllabi

13. Demonstrate customer satisfaction skills 14. Explain ethical behavior 15. Learn about stress management and personal productivity 16. Demonstrate job search and career management skills Tentative Course Outline • Interpersonal Skill Development • Understanding Individual Differences • Building Self-Esteem and Self- Confidence • Interpersonal Communication • Interpersonal Skills for the Digital World • Developing Teamwork Skills • Group Problem Solving and Decision Making • Cross-Cultural Relations and Diversity • Resolving Conflicts with Others • Becoming an Effective Leader • Motivating Others • Helping Others Develop and Grow • Positive Political Skills • Customer Satisfaction Skills • Enhancing Ethical Behavior • Stress Management • Job Search and Career Management Skill General Education Goals/Objectives • Demonstrates the knowledge of the human experience throughout history. • Recognizes the world of human diversity. • Demonstrates knowledge of varying cultural standards throughout the world. Classroom Policies: Plagiarism To plagiarize is to “steal and pass off the ideas or words of another and one’s own” (Webster’s Dictionary). Plagiarism will not be tolerated in this course. When completing a research paper, it is necessary to cite all information gathered from other sources – including direct quotations and paraphrases – within the text of the paper using parenthetical notes at the end of the documents in a works cited list. A handout regarding the MLA guidelines is available at the writing center if you would like further information. Students are expected to follow MLA guidelines for research papers. If you have any questions – please contact myself or go to the learning center for more information. Students found plagiarizing material will receive an “o” for the assignment. Absences and Assignments Due Dates Late work will incur point deductions: 10% off in points for each day it is late. Any assignment turned in after 3 days will result in a 0. This is the policy for all assignments. Participation is expected. You are responsible for the activities for each weekly module. If you know of a conflict ahead of time, you are welcome to submit assignments early or notify prior to the assignment due date. Disabilities and Special Needs If you have any condition, such as a physical or learning disability, for which you need extra assistance, please see me immediately. If you have already met with Student Development personnel, please provide me with information regarding your special needs as soon as possible so that I can make appropriate accommodations. Student Email Policy