
Jacob Nelson
                
                IT Support Director            
            
                            
                
                Information Technology            
            
                            
                
                701-228-5429            
            
                                    
            
                
                            
                Thatcher Hall Room 209
    
                                            
                                    About Jacob
- IT Support Director
 - Emails
 - Phone
 - Server
 - Website
 - DUO
 
As IT Support Director, Jacob has many tasks and responsiblities at Dakota College. He has been employed at DCB since 2010. If you don't find him working behind his monitor he is more than likely crawling under someone's desk or is on top of a ladder with his head above the ceiling tiles somewhere on campus. If you need your computer fixed or a password reset, you'll want to contact him.
When Jacob isn't working at Dakota College, you can find him either washing his car or working on someone else's computer in the community. If he can escape computer work, you can typically find him at one of the local car shows.
                    Expertise & Responsibilities                 
                                        - NDUS Password Resets
 - Maintain & Update the Website
 - Maintain the Lab & Public Computers
 - Provide Technical Computer Support
 - Provide Remote Support via TeamViewer
 - Provide Dorm Internet Support
 - Computer Hardware Troubleshooting
 - Network Infrastructure Troubleshooting
 - Email Troubleshooting
 - Repair Student Devices
 - Malware Removal
 
                    Education                
                                        A.A.S. in Network Engineering, Dakota College at Bottineau (2009)
